Gas and electricity news and energy saving tips

30 Oct

Ofgem issues final warning to energy suppliers

Ofgem has issued GnErgy a final order to pay its Renewables Obligations (RO). Is another energy supplier about to go bust?

14 Jan

Don’t get stung by backdated energy bills

Has your energy supplier tried to claim backdated payments on your bills? Did you know they can only backdate payments for 12 months? Find out more here.

14 Jun

How to stop your energy supplier installing a prepayment meter

Energy firms have come under fire for forcing too many customers to use prepaid meters, but can you stop your supplier from installing one?

26 Feb

Is it safe to switch to a smaller business energy supplier?

If you're switching business energy supplier, you may see a range of smaller operators offering cheaper rates. But is it safe to go with a smaller supplier?

28 Jun

Ofgem announces greater customer protection

Ofgem has announced plans to limit how much suppliers can keep in credit balances as well as rules to protect credit balances when a supplier fails.

24 Oct

Ofgem crackdown on energy firm collapses

Ofgem plans to make gas and electricity companies to be subjected to independent audits in bid to boost customer service and prevent collapses.

07 Feb

Ofgem energy price hike for vulnerable households

5 million vulnerable households are to be hit with a price hike on their annual energy bills, despite being protected by the energy price cap.

30 Jan

Ovo pays £8.9m for overcharging customers

Ovo will have to pay an £8.9 million settlement to customers after Ofgem found it had been billing customers incorrectly, or not at all, from 2015 to 2018.

16 Aug

Rise in gas prices could see energy suppliers go bust

Renewable energy deadlines and record highs on the UK gas market mean a string of small suppliers could potentially go bust by the end of August.

23 Nov

Spark Energy collapse – what are your options?

Just days after Extra Energy went under another small supplier has gone bust. Spark Energy has announced it has ceased trading, affecting 290,000 households. If you’re a Spark Energy customer, here’s what happens next.

28 Mar

What is the UK's energy security strategy?

The UK is experiencing a cost-of-living crisis with energy prices soaring, but can the UK’s energy security strategy help dampen this? Read about it here.

25 Jan

Why are energy suppliers going bust?

Why are so many energy suppliers going bust? And should this make you think twice about switching away from the Big Six? We take a closer look and offer some invaluable energy swithcing advice.

18 Dec

Why YOU will pay for energy collapses

Eight energy suppliers have gone bust this year. Here’s why YOU will have to help foot the bill for transferring customers to a new supplier.

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