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Find your electricity supplier using the Meter Point Administration Service (MPAS)
When you switch energy supplier, it’s important to know who your current supplier is so we can return the most accurate quote results and help you find the best deal to cut the cost of your annual gas and electricity bills.
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If you're not sure who supplies your gas and electricity, there are a few ways that you can find out.
The most straightforward way is to simply take a look at your latest energy bill, otherwise you can find your gas supplier by entering your postcode into the Find My Supplier website, or call the Xoserve Domestic Consumer M Number Helpline on 0870 608 1524.
How to find your electricity supplier
To find out who your electricity supplier is, check out the table below which shows the national database of electricity suppliers. The phone numbers for all the regional distributors in the UK are provided, and lines usually open during normal office hours.
| Region & Distributor | Telephone number |
|---|---|
| Eastern England EDF Energy | 0845 601 5467 |
| East and West Midlands Central Networks | 0845 603 0618 |
| London EDF Energy | 0845 600 0102 |
| North Wales, Merseyside, Cheshire Sp Power Systems and North Shropshire | 0845 270 9101 |
| North East England and CE Electric UK | 0845 070 7172 |
| North West United Utilities | 0870 751 0093 |
| North Scotland SSE Power Distribution | 0345 026 2554 |
| South Scotland SP Power Systems | 0845 270 9101 |
| South East England (Kent & EDF Energy parts of Sussex and Surrey) | 0845 601 5467 |
| Southern England SSE Power Distribution | 0345 026 2554 |
| South Wales Western Power Distribution | 0845 601 5972 |
| South West England Western Power Distribution | 0845 601 5972 |
What does MPAS do?
Each regional electricity distributor in the UK (also known as the Distribution Network Operator, or DNO) operates the Meter Point Administration Service (MPAS) for a specific area of the UK.
The MPAS number database, known as the Electricity Central Online Enquiry Service (or ECOES; previously known as MPAS Online), contains information about the supply of electricity to each address in the UK - it's essentially a national database of electricity supply.
You can find out more about ECOES access at https://www.mrasco.com/ecoes/ or try the ECOES contact number - 0207 090 1024.
One important piece of information found on the database is the supply number or Meter Point Administration Number (MPAN).
The MPAN is a 21 digit number used to uniquely identify your electricity supply. This number is needed by electricity suppliers when you want to switch your supply, so that they can correctly identify your property.
What does an MPAN look like?
Here's what each of the digits in the above meter point administration number on your electricity meter relate to:
- 01 - Profile class of the meter you have, for example, credit meter or prepaid meter.
- 123 - Meter time switch code. If you have an Economy 7 or Economy 10 meter, this will show two rates.
- 456 - Line loss factor. This is used to identify the related Distribution Use of System (DUoS) charges for the MPAN.
- 16 - Distribution ID relating to the part of the conutry in which you live.
- 6789 0123 - Meter Point ID number, which is your meter's unique identification numeber.
- 222 - Check digit. This validates the previous 12 (the core) using a modulus 11 test. The check digit is calculated by multiplying the first digit by 3.
What does an MPRN look like?
Your gas meter wil have a meter point reference number (MPRN), which is a unique numebr assigned to your connection and meter. Your MPRN will contain up to ten digits with no letters, like the example below:
Meter Point Reference 0123456789
How does the MPAN affect your switch?
When switching electricity supplier, you don’t normally need to provide your supply number (or MPAN), as this information will be automatically retrieved from an ECOES database information provider, which is a national database of electricity meters. But, in some cases, the information the supplier needs to process the application can’t be retrieved.
Online gas and electric comparison sites can automatically detect whether the information is missing and, if so, you’ll be asked to enter your supply number before you can submit your application to switch supplier. Your regional distributor will be able to tell you what your supply number is based on your address.
More information on MPAS electricity national database
Funded by electricity suppliers and distributors, ECOES was designed to assist suppliers in the transfer process when customers choose to switch. ECOES is governed by the Metering Point Administration Service Company (MPASCo), who administers a multi-party agreement between all licensed electricity distribution businesses and suppliers in the UK.
The multi-party agreement is called the Master Registration Agreement (or MRA) and sets out terms for the provision of Metering Point Administration Services (MPAS Registrations) and procedures in relation to the Change of Supplier to any premise or metering point.